Sentaur · Mechanical · Since 1974

Maintained.Monitored.Always on._

PPM contracts. Statutory compliance. 24/7 reactive cover for clients on the book. Sentaur runs the mechanical, electrical and plumbing systems behind landmark hotels, listed estates, retail flagships and luxury residentials across the UK - buildings we built, buildings we took on, either way the same operations team.

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- Trusted by- Trusted by
BARBICANHotel Du VinREISSTeslaSavillsEVANS CYCLESDR MARTENSWork.LifeLeathersellers'TECHSPACEMalmaisonFRENCH CONNECTIONHampton by HiltonBALTIC EXCHANGELondon Yacht HotelWotton HouseWestin London CityHouse of FraserCARGILLHuckletreeCorporation of LondonREDEFINE HOTEL GROUPMerano ResidencesSPORTS DIRECTHoliday InnDyers'Corner HotelGRADE I & II LISTEDWimbledon StadiumEddisonsShipleys LLPSUNBELT RENTALSThe Brewery on Chiswell StreetSecond HomeGuildhall School of Music & DramaObbardsHMP PRISON SERVICEGantry by HiltonWENZELSHigh-profile private estatesSix PhysioIsland Health CentreBARBICANHotel Du VinREISSTeslaSavillsEVANS CYCLESDR MARTENSWork.LifeLeathersellers'TECHSPACEMalmaisonFRENCH CONNECTIONHampton by HiltonBALTIC EXCHANGELondon Yacht HotelWotton HouseWestin London CityHouse of FraserCARGILLHuckletreeCorporation of LondonREDEFINE HOTEL GROUPMerano ResidencesSPORTS DIRECTHoliday InnDyers'Corner HotelGRADE I & II LISTEDWimbledon StadiumEddisonsShipleys LLPSUNBELT RENTALSThe Brewery on Chiswell StreetSecond HomeGuildhall School of Music & DramaObbardsHMP PRISON SERVICEGantry by HiltonWENZELSHigh-profile private estatesSix PhysioIsland Health Centre
SECTION 02 / FULL FACILITIES SOLUTION

Total facilities solution. Six disciplines under
one PPM contract.

- Consolidated PPMHard FM, soft FM, statutory compliance and 24/7 reactive callouts - under a single bespoke contract, delivered by the same operations team across the UK.
- Whether we installed it or not.

Facilities maintenance. Built for buildings that can't go dark.

Most of our work is ongoing facilities maintenance.

Hard FM. Soft FM. Statutory compliance.
24/7 reactive callouts and a helpdesk that never sleeps.

All delivered under a single bespoke PPM contract.

Trusted across hotels, residential estates, retail flagships, commercial offices, listed Grade I & II buildings, cultural institutions, healthcare, lab and critical plant environments.

SECTION 03 / THE SENTAUR WAY

How we run buildings. Same four stages on every contract.

- A named delivery methodSurvey, Mobilise, Maintain, Optimise. The same four stages on every contract - whether we built the building or stepped into it.
- Stage 01

Survey

Every contract starts with an audit of the plant, the compliance file and the gaps the previous contractor stopped chasing. Proposals land on the actual building, not a template.

  • Plant audit
  • Compliance file review
  • Gap analysis
  • Tailored proposal
- Stage 02

Mobilise

TUPE if engineers come with the building, transition plan agreed up front, full reactive cover stood up, helpdesk active from day one.

  • TUPE conversation
  • Transition plan
  • Helpdesk live
  • Reactive cover stood up
- Stage 03Primary phase

Maintain

PPM tailored to the SLA. Statutory compliance audited and lodged. 24/7 reactive cover. Same engineers across years - the people who learn your plant aren't the people who leave.

  • PPM tailored to the SLA
  • Statutory compliance lodged
  • 24/7 reactive cover
  • Same engineers, year on year
- Stage 04

Optimise

Energy reviews, plant-life extension, retrofit and capital planning input. We tell you the bad news ahead of the regulator. We tell you the upgrade case before the failure.

  • Energy review
  • Plant-life extension
  • Retrofit & capital planning
  • Bad news ahead of the regulator
SECTION 04 / HELPDESK

Two helpdesks. One operations team. The number anyone can call, plus the one we hand to contract clients.

- Open to everyone

Office-hours helpdesk

Monday to Friday · 8am to 5pm

For new install packages, PPM enquiries, surveys, quotes and anything else. UK-based dispatchers, every call picked up live during office hours.

On contract only

24/7 reactive line

A direct number, handed to every contract client.

24 hours · 365 days · UK based

At 2am. On a bank holiday. When the plant alarms. Picked up live, ticketed the same minute, engineer dispatched from the same operations team that walks your building on PPM.

  • - 01 / Always answered

    A real person, not a queue.

    UK-based dispatchers. Every call picked up live in working hours and around the clock for contract clients.

  • - 02 / Ticketed

    Logged the same minute.

    Every callout opens a ticket immediately, visible to your FM team and timestamped against your contract.

  • - 03 / Engineer dispatched

    From the team that knows your plant.

    Same operations team that walks your building on PPM. Not a sub-contractor stranger.

SECTION 05 / SELECTED WORK

Buildings we've worked on.A snapshot of the book.

View all projects
SECTION 06 / WHAT CLIENTS SAY

Trusted on decade-long contracts.

Google4.5 ★★★★★15 reviews →
N
Nidas Ratkevicius6 months ago · via Google
★★★★★

Using Sentaur Services for many years now for both UHNW estates and standard properties for the proactive and reactive maintenance. Always professional, reliable, and willing to go the extra mile when needed.

Posted on Google
S
Sam Mahtania year ago · 9 reviews · via Google
★★★★★

Sentaur have installed and maintained three AC units in our house over the past 12 years. They have a great team of engineers and are extremely knowledgeable, professional and friendly. I would strongly recommend them to any clients.

Posted on Google
M
Marya year ago · via Google
★★★★★

We have been using Sentaur for over ten years in various apartments and offices for full AC installations and also routine maintenance. The team are always helpful and very accommodating, frequently assisting at short notice. Always on time, professional and tidy.

Posted on Google
R
Roy Pointing7 months ago · 13 reviews · via Google
★★★★★

Sentaur recently completed complex repair work on a leak in my building. They adhered strictly to the promised schedule and delivered work of a very high standard. Professional, reliable, and efficient throughout - highly recommended.

Posted on Google
B
Brian Cooka year ago · 3 reviews · via Google
★★★★★

Sentaur carried out clearance and remedial works on an extensive and elderly drainage network serving our own and other industrial estates in North London and achieved excellent results. Both equipment and staff employed were first class.

Posted on Google
C
Chris Redington5 years ago · Local Guide · via Google
★★★★★

We used Sentaur Services to install air conditioning units in our head office. Their engineers were extremely knowledgeable and even suggested and installed a more efficient system. A reliable and professional business.

Posted on Google
SECTION 07 / ACCREDITATIONS

Accredited.
Audited.
Insured.

Whatever the scope, the accreditation is in place - ours, or a vetted partner's working under our contract.
GAS SAFECURRENT
Gas Safe RegisteredDomestic & commercial
STATUTORYHSE
F-GASCURRENT
F-Gas CertifiedREFCOM accredited
EU 517/2014UK
NICEICCURRENT
NICEIC ApprovedElectrical contractor
STANDARDBS 7671
SAFECONTRACTORCURRENT
SafeContractorAudited annually
HEALTH & SAFETYSSIP
+ 20 more
  • BAFE SP203
  • ECA
  • BESA
  • BESCA
  • BCIA
  • OFTEC
  • WRAS
  • CIPHE
  • LPS 1014
  • IPAF
  • PASMA
  • CHAS
  • SMAS Worksafe
  • Constructionline Gold
  • Achilles UVDB
  • UKATA
  • ISO 9001
  • ISO 14001
  • ISO 45001
  • ISO 50001
- Sentaur Services Limited

Fifty-two years.
Four thousand buildings.
One operations team.

EST. 1974KINGS LANGLEY · LONDONSTILL INDEPENDENT