1. Who we are
Sentaur Services Limited ("Sentaur", "we", "us") is a company registered in England with offices at Unit 9, Abbots Business Park, Kings Langley, Hertfordshire, WD4 8FR. We are the data controller for any personal information you submit through this website.
2. Information we collect
When you fill in our contact form we collect the name, company, email address, phone number, building type, enquiry type and message you provide. We collect basic technical information such as IP address and browser type for security and analytics purposes.
3. How we use your information
- To respond to your enquiry and quote for services
- To carry out a contract, where you become a Sentaur client
- To meet our regulatory and statutory obligations
- To improve the website and the experience of using it
4. Lawful basis
We rely on your consent for marketing communications, our legitimate interests for replying to enquiries, and contract performance for ongoing client work.
5. Sharing your information
We do not sell your data. We share information only with trusted processors who help us deliver the website and reply to enquiries (for example, our hosting provider and email service). We do not transfer your data outside the UK or EEA without appropriate safeguards.
6. How long we keep it
Enquiry data is retained for as long as is needed to reply, and for a reasonable follow-up period. Client contract data is retained for the duration of the contract and as required by law thereafter.
7. Your rights
You have the right to access, correct, erase, restrict, port and object to processing of your personal data. You can also complain to the UK Information Commissioner's Office. Email enquiries@sentaur.co.uk to exercise any of these rights.
8. Cookies
The website uses essential cookies for site functionality and, where you have consented, anonymous analytics cookies. You can manage cookie preferences in your browser at any time.
9. Updates
We may update this policy from time to time. The latest version is always published on this page.
10. Contact
For privacy questions: Sentaur Services Limited, Unit 9, Abbots Business Park, Kings Langley, Hertfordshire, WD4 8FR. enquiries@sentaur.co.uk · 020 8445 0751.